Choose Well - advice on medical help

26 February 2014

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Get the right service first time

Health leaders in Southern Derbyshire have launched a campaign to help patients get the right treatment at the right time.

The drive to help people Choose Well was planned by NHS Southern Derbyshire Clinical Commissioning Group (CCG), which buys healthcare for a population of 525,000.

The publicity aims to encourage best use of the local urgent care system, and is underpinned by a brand new website called www.choosewellsouthernderbyshire.co.uk.

The site explains the role of healthcare providers including GPs, pharmacists and the 111 service. It also spells out the circumstances in which the various services should be called.

The campaign points out that many minor illnesses such as coughs, colds and sore throats are best treated at home with plenty of rest and over-the-counter remedies such as paracetamol, aspirin and ibuprofen.

Choose Well reminds patients that the local pharmacist is a highly trained healthcare professional who can advise on common illnesses and the medicines needed to treat them.

Patients who cannot get to see their GP and are not getting any better should consider visiting a minor injuries unit or walk-in centre. The nearest centres for Southern Derbyshire patients are:

Derby NHS Walk-in Centre, Osmaston Road, Derby DE1 2GD (8am - 7.30pm daily)

Derby Open Access Centre, St. Thomas Road, Derby DE23 3RJ (8am - 8pm daily)

Swadlincote NHS Walk-In Centre, Civic Way, Swadlincote DE11 0AE (6.30pm - 10.30pm, Monday to Friday; 9am - 10.30pm, weekends and bank holidays)

St. Oswald's Hospital Walk-In Centre, Clifton Road, Ashbourne DE6 1DR (9am - 1pm, weekends and bank holidays)

Ripley Community Hospital, Sandham Lane, Ripley DE5 3HE (8am - 10pm daily)

Ilkeston Community Hospital, Heanor Road, Ilkeston DE7 8LN (24 hours daily).

Patients who have an urgent medical problem and are unsure about what to do next should call the 111 service staffed by fully-trained advisers and supported by doctors and nurses. The service will direct the caller to the local service best placed to help.